Return & Refund

In our independent station shopping experience, we are well aware of the importance of customer satisfaction, so we have established a convenient and efficient return and refund policy to create a worry-free shopping environment for you.

If the goods you receive have any quality problems, size discrepancies or are not consistent with the description, we promise to provide worry-free return services. Simply submit a return application through our official website or customer service channel within 7 days after receiving the goods, and attach relevant order information and reason for return. We will review your application as soon as possible and guide you through the return process.

Once the returned goods are confirmed by us to be correct and meet the return conditions, we will immediately initiate the refund process. The refund will be returned to the original payment path. Usually, the refund processing time is completed within 3-7 working days after receiving the returned goods. The specific arrival time may vary depending on the processing speed of the bank or payment platform.

We are committed to ensuring that every shopping experience is a pleasant experience. Therefore, during the return and refund process, if you have any questions or need help, our professional customer service team will be on call 24 hours a day to provide you with patient and detailed answers and assistance at any time.

Please rest assured that your satisfaction is our eternal pursuit. On our independent website, every return and refund is not only an extension of our service, but also the fulfillment of our promise to you. We hope that every time you visit us, you will return with a full load and enjoy a worry-free shopping trip.