Privacy Policy
Dear user:
Thank you for choosing our mall as your shopping platform. We are fully aware of the importance of privacy to you, so we have formulated this privacy policy to explain how we collect, use, store and protect your personal information in a transparent and fair manner. Please read this privacy policy carefully before using our services to ensure that your rights and interests are fully protected.
1. Collection of information
Registration information: When you register as our user, we need you to provide some basic information, including but not limited to name, gender, date of birth, mobile phone number, email address and login password. This information is necessary to create an account, verify identity and provide personalized services.
Transaction information: When you make transactions such as shopping, payment, return or exchange, we will collect relevant transaction information, including details of purchased goods, payment information (processed through a secure payment system, we do not directly store your payment password), delivery address, etc., in order to complete the transaction and provide you with after-sales service.
Device and usage information: In order to improve the user experience, we may collect your device information (such as IP address, device model, operating system version, browser type) and your behavior data when using our services (such as browsing history, search keywords, click behavior, etc.). This information will help us optimize services, prevent fraud and provide customized recommendations.
2. Use of Information
Service provision: The information we collect is mainly used to provide you with basic mall functions such as product display, purchase, payment, logistics tracking, and after-sales service.
Personalized service: Based on your browsing and purchase history, we may recommend products or services that may be of interest to you to enhance your shopping experience.
Market analysis and improvement: We will anonymize the collected data for market analysis, product optimization and service improvement to better meet user needs.
Compliance and security: Subject to compliance with laws and regulations, we may use your information to verify identity, prevent fraud, and protect the mall and user security.
3. Storage and protection of information
Data encryption: We use advanced data encryption technology to encrypt your sensitive information to ensure the security of information during transmission.
Access control: We implement a strict access control mechanism, authorize only necessary personnel to access your personal information, and provide them with regular security training.
Storage security: Your information will be stored on a secure server, and physical and technical measures will be taken to prevent unauthorized access, leakage, tampering or damage.
Retention period: We only retain user information within the necessary period to meet the needs of business operations, legal and regulatory requirements, and user rights protection.
IV. User Rights
Right to know: You have the right to know the scope, purpose, and method of our collection and use of your personal information.
Right to choose: You have the right to choose whether to provide specific information and choose whether to receive our personalized recommendations within a certain range.
Access and correction: You have the right to access your personal information and ask us to correct inaccurate or incomplete information.
Right to delete: Under the premise of complying with laws and regulations and our terms of service, you have the right to request the deletion of your personal information.
Complaints and reports: If you have any questions or dissatisfaction with our privacy policy or personal information processing behavior, you can make complaints and reports through the contact information we provide, and we will deal with it as soon as possible.
V. Policy changes
We reserve the right to modify this privacy policy at any time, but any changes will be notified to you through mall announcements, emails or text messages. Please check this privacy policy regularly to learn the latest content.
Finally, we promise to continue to work hard to create a safe and secure shopping environment for you. Thank you for your trust and support for our mall!
VI. Contact Information
The company gathers industry elites and has a high-end, honest, professional and efficient service team and technical team to provide customers with safe and stable system software and services. If you need business cooperation, please contact us!
Working hours: Monday to Friday (9:00 - 18:00)
Contact: Mr. Li
Company email: jq@rvxy.ccom
Postal code: 611731
Address: Room 1505, Unit 2, Building 1, Mingcheng International Community, Dazhai Road, Yanta District, Xi'an, Shaanxi Province, China